CRM

This article series dives deep into the role of CRMs in B2B SaaS, exploring how they empower customer success teams to make data-driven decisions and provide personalized support at scale. From understanding the fundamentals of CRM systems to leveraging advanced features like automation, analytics, and integrations with product usage data, we cover it all. Dive in and discover how CRMs can transform the way you connect with customers, improve their experience, and build lasting relationships.

CRM vs. CSP: Choosing the Right Tool for Customer Growth in B2B SaaS
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Turning HubSpot Into a Customer Success Powerhouse: A Practical Guide for B2B SaaS
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Embedded Product Analytics: How TrueClicks Aligns Product Usage with Customer Success Using June
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Scaling Customer Insights at Luminovo: A Case Study in CRM-Integrated Product Analytics
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Analytical CRM: Turning Data into Actionable Customer Insights
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Tech-Touch Customer Success: Scaling Engagement Without Losing Impact
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Customer Success Planning: Turning Product and CRM Data into Engagement, Retention and Growth
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The Customer Onboarding Process: A Customer Success Perspective
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CRM and Customer Retention: How to Maintain Customer Engagement and Growth
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CRM Setup: Scaling Your SaaS Business from $3M to $5M ARR
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What Role Can a CRM Play in an Effective Martech Stack?
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CRM or Customer Success Software: What’s Best for Your B2B SaaS Business?
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CRM Tech Stack: Building the Foundation of Your B2B SaaS Business
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June is joining Amplitude

After 5 years of building June, we're joining Amplitude to continue our mission of helping companies build better products.